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marek作为客人的评价

  • Small

    Casey B.

    5.0 stars

    2011-09-23

    Dear Marek, I'm sorry you had a few problems while staying with us, let me explain a few of them. You were actually booked into our quiet room for four, as agreed, which was empty on the night you stayed, so it must have been a mistake of the bar staff that you were directed to room 104. This may be why the key didn't fit. I can't explain the out of hours number not ringing, but the live-in staff room location is displayed on the back of all doors and in the foyer. If you're ever down this way again, we'd be happy to give you a free night's accommodation to make up for these mistakes.


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