We only had E-Mail contact. The taxi from the airport to the hostel was organized after an E-Mail (no response) and a telefon-call, 2 days later. Then it works.
Very friendly and helpful staff!
We had really good times thanks to Martin, he always gave us some interesting suggestions about where to go and what to do in the city, and his hospitality was great. The room he gave us was different from the one we booked on internet but it was nice and confortable as well, than we could agree about a compromise easily so it wasn't a problem at all, thank you Martin!
Thank you for the nice welcome and stay in lovely Istanbul.
I didn't meet Samane., but many of her colleagues. They were really friendly and very kind. They offered us everything we needed and reacted very fast to all of our requests during our stay. It was really a very good service.
Samane and the Hostel staff takes care of the appartement and both are extraordinary friendly and helpful. For example when we told them we cook a lot they bought additional kitchen equipment. It's really great hospitality from everyone.I can only recommend her and the whole crew.
She was very friendly and helpful.
Distanziert, erst nach massiver Aufforderung hat man sich recht lustlos um die Reinigung von Flur, WC und Bad gekümmert ........mit mäßigem Erfolg.
I can't give any information about Samane, since she was absent on our arrival, but the other staffs of the hostel, we got to known to, were all very friendly and helpful (so I just rate her with 5 stars).
My email-conversation with Samane in advance was mostly very good, we could even change our first booked room for this one with a little organizational help on the part from 9flats.com.
Samane war selten vor Ort, allerdings waren ihre Mitarbeiter sehr freundlich und zuvorkommend. So soll es sein!
Die Gastgeberin war sehr hilfsbereit und freundlich.
Samane und ihr Team hat uns herzlich in Empfang genommen und konnte uns bei allen Fragen helfen. Super!
Unkomplitziert und aufmerksam.
Leider schien das Personal im Hostel nicht sehr gut informiert. Wir haben mehrmals falsche Auskünfte über Öffnungszeiten etc. bekommen, was sehr ärgerlich war. Besser an den Reiseführer halten!
Sehr nette Gastgeberin - und auch die Mitarbeiter des Hostel helfen gerne weiter