Luca and Jacinta were both a pleasure to work with. Luca was fantastic from the first email through our departure. Very quick responses and very helpful. He even helped me set up a private car pickup from the airport following our long journey from San Francisco. Jacinta met us at the apartment and was also great. She got us settled in nicely and gave us great recommendations for the surrounding area. Lots of thanks to both Luca and Jacinta!!,
Luca and his assistant Jacinta where really nice and helpful during all the process: solving our doubts before getting there and also giving us directions and tips once we arrived. It was the first time I used 9 flats and everything went very well.
Hat alles flexibel und prima geklappt. Wunschuhrzeit der Ankunft war möglich, late check-out ebenso. Danke und weiter so! ;-)
The contact with our host was via email, then per phone or SMS. He was very friendly and helpful in "how to get things done in Roma". And he speaks a good english.
In our flat, we found a complimentary bottle of wine, some fresh fruit and Pellegrino. A nice surprise.....
Luca è una persona disponibile, pratica e pronta a risolvere in qualsiasi momento ogni vostra esigenza durante il vostro soggiorno Romano. Ha grande gusto per l'eleganza e la raffinatezza, qualità che contraddistingono senza dubbio i suoi appartamenti.
///Questa review è stata scritta da un membro ufficiale del Team di 9flats///