He was very helpful after we finally got through to him. I feel that both he and us were not properly represented by the host organisation in Amsterdam or by 9Flats and were left to figure out everything for ourselves. If he had not been so flexible about the rather stringent 9Flats and NL host organisation rules about when, where and how to contact, and if he did not have a neighbor who was very good natured, the whole thing could have gone badly, and not just because of the switch in houses, also because we never would have found out where to go r what to do on arrival. Such things will have to be improved upon in future before we book through 9Flats or the NL host organisation again.
Der Service beim Einchecken war ok, allerdings sehr chaotisch, weil zur gleichen Zeit sehr viele Gruppen ankamen.
Den Schlüssel bekamen wir bei einer Apartmentagentur, die im gleichen Haus ist. Sehr gut organisiert.
Ein passendes Foto würde anderen Kunden zeigen, das nicht 3 Frauen sondern ein Mann dort wohnt.
Thanks for sorting out the new apartment.