My only request to the host, prior to booking the flat was: "My only concern is whether the street/building is in a noisy area. Thank you for your clarifications." He failed to tell me about the conditions I mentioned in my review. Also, at the time there was no photo with the terrace visible from the apartment's window, as it is now. Otherwise, Faruk was friendly, he was there to give us the keys right in time, and he tried to help about a ring my wife misplaced in the apartment, without success, though. I can understand that what is noisy for some isn't for others, but I was clear about my request and my concerns. Also, I did not complain in the first 2 days, hoping that the noise and the music were accidental, not a permanent issue. When I finally did complain, Faruk said there's nothing to be done and the customer service of 9flats dutifully informed me that I should have complained in the first 24 hours after my arrival, so my complaint, 3 days after it is no longer their concern.
I haven't had the opportunity to meet personally Faruk.
We've kept in touch through e-mail and mobile.
Faruk has always responded promptly to my messages and proved an attentive and polite person!
Very nice, friendly and helpfull - thanks a lot!
Staying at Faruk's flat was great. He was a very kind host and we had a good time.
Faruk is a really nice guy. He showed us around and told us about important facts. We even went for lunch once. Thanks to him we had a great time in Istanbul.
Farik is very frendly, opened and met us very early in the morning (5:00 am)
Faruk was very friendly and one night we went out togehter, he showed us parts of istanbuls nightlife we wouldnt have found without him. it was like living in a friends house.
faruk is a vey nice and open minded person. he picked us up at the bus stop when we arrived and was very helpful and hospitable.