Extrem schlechte Komunikation. Büro wollte eins der 4 Zimmer noch
von anderen Gästen belegen, obwohl die ganze Suite gebucht war...
Parkgebühr (20,-€) berechnet, obwohl kein P-Platz vorhanden....
Büro selten besetzt....
Wir waren eine Gruppe von 12 Personen - 2 Nächte. Nur eine Dusche wo sich leider auch das 2 von 2 WC`s befindet, hier gab es immer wieder Staus.
Receptionistin sitzt von 9- 21 Uhr im Wohnzimmer - größtes Zimmer,
Einrichtung ist sehr zweckmäßig.
Alles in allem für diesen Preis sicherlich O.K
The staff in reception were generally very polite and helpful. Although, on arrival, when we were obviously surprised that there was a reception desk in the flat, the member of staff bluntly asked why we are surprised because it says so on the website. On the website it says, "When you book the apartment, you book the entire hostel of 6 rooms. Your are the only guest in our hostel in this case. However, our staff members might be working at the reception during your stay, daily from 9 am till 9 pm." It does not say that reception is actually in the flat and the pictures show the area with the desk taken out so that it looks like a normal living space. It also meant that it wasn't just staff in the apartment but guests from other rooms as they checked in/out at reception. The advert needs to say this. I would not have thought the price was that good had I known this from the start.