We did not meet Roberto in person, but got the keys from his cleaning man which was ok for us. The mail contact was always friendly.
Roberto was extremely helpful, answering all the questions we had. It was always nice to know that we could reach him if there had been any emergency situations. The apartment was exactly the way he described it.
So, what was special about our hosts: they offer a detailed description how to get to the place, getting the keys was easy and even when we were there, Elisenda was worried we might need another duvet as temperatures fell :)
We didn't have any problems, but I always knew Elisenda+Roberto would have helped immediately.
Thank you for caring that much!
Sehr nette uns zuverlässige Gastgeber. Zwar konnten die beiden nicht bei der Schlüsseübergabe da sein, dies übernahm aber ei Freund und es hat alles problemlos geklappt.