I talked with Elisa only by phone and she was very kind. However the lady that came to the apartment spoke only Spanish and gave us a wrong information about the baggage deposit in the nearby station, so that we had to spend 2 hours more than planned to find the right one. They ask for the credit card number as a deposit for the aprtment, even if this was not mentioned at the time of reservation.
This nice woman will help you with everything you need. She has prepared the apartment to make you feel like you are at home and in case you need anything more you can always get in contact with her.
///This review was written by an official Member of the 9flats Team ///
This amazing woman has everything prepared for making your time in Madrid one of the best of your life. You will find everything you need in there, and if you have any question you can just call her and she will be really pleased to solve it.
///This review was written by an official Member of the 9flats Team ///
I only spoke with Elisa on the phone and met her assistant at the flat. Both were very nice.
Unkompliziert und auch gut per Telefon erreichbar.
Lediglich die ursprüngliche Übergabe musste zeitlich verschoben werden.
Elisa ist nett und antwortet schnell (Mail, Handy).
Nach der Reise schrieb Sie nochmal, wegen der etwas anderen Wohnung.
Por desgracia no he podido conocer a Elisa personalmente. Me encontré con su sustituta Alba. Alba es muy agradable. Amable y cortés me llevó de un apartamento a otro apartamento.
///Está evaluación trata de un empleado de 9flats.com///
Me cambióla reserva del apartamento por otro distinto unilateralmente. Por otor lado, trato correcto